Sunset Terrace Ratings and Reviews

Once i reported the issue in person as I related to electrical and water they were over within 15minutes! They fixed the issue with the hour

The move in experience has been very helpful and the staff took care of all our needs and answered all our questions!!

Friendly and professional

Friendly, professional, and good communication.

Maintenance guy was very pleasant, knew what he was doing and got the job done, PLUS, 2 other items we requested when he showed up. Good job!

All 3 ladies where always very helpful by being on same page . The communication was excellent. Patience, I've never witness myself , as much these 3 lady's equally held . Care and concern, no where else on this island , is there a complete friendly , professional, and human staff .... But mostly , your office staff gets 10 stars from my son Alika ... He showed complete comfort , and welcomed each time we walked through the doors . With plenty of snacks and ice cold beverages, Alika never hesitated . . . Beautiful and human , 10 Stars .

Steven was fast and replaced toilet seat to a new one that fits better. Mahalo �??�

Answered the request the very next day. I have had no issues getting things fixed or questions answered. Very professional crew.

They were fast and no mess. Everything was fixed within 10 minutes of them coming in.

We had a good experience with sunset terrace. Everyone is very friendly and helpful. The buildings have good walls which is good with kids or dogs. Everything went smooth and easy. Thx so much.

I will say that the staff here has definitely helped Me to make starting over after the fire, a smooth transition they�??re very open very understanding and all around great people not to mention the property is beautiful

David was great..very nice and kind...always helpful and has the answers to the questions i ask...Thanks David

My bf and I really appreciates the patients these guys have with us. Especially Steven who has came and fixed our garbage disposal not once but twice now. Really am grateful how reliable he has been much mahaloz .

David's friendly demeanor and exceptional maintenance skills make him a true asset to Sunset Terrace. Whenever we encounter an issue, David is always quick...

This morning the Landscaping vendor shattered my doorwall window glass. I called the management office they responded immediately. The onsite property...

Nikole addressed my issue immediately. Steven and Justin went out of their way to help me. After the trauma of the Lahaina Town Fire, it is beautiful to...

Hello this Daniel is an alias. I have lived here for over 3 years. Recently my alarm was going off randomly. The maintenance staff responded to my email very quickly. I thank them. Good hard working people. Thank you, DM Building A

You guys are always good to respond when we need a repair or something fixed. We appreciate you coming right away and for doing such a good job!

We had an issue with our air conditioner and they were able to replace it quickly and did a wonderful job. We so appreciate the maintenance team and there expertise.

We needed a few things upgraded, screen door, calk in shower, etc... Steven came and did a great job! Handled a few extra things he saw while he was here. He is pleasant and always does a wonderful job.

I requested they fix my closet shelf that collapsed and they had it fixed in just over an hour, thank you so much!!

Quick and Clean job. Awesome!

Maintenance is very responsive, efficient and helpful

Really thorough from start to finish�?� Totally helpful..

Really thorough from start to finish�?� Totally helpful.. Always good.. tks

All worked out perfectly�?�?

All worked out perfectly�?�? simply the best

One of the easiest places to move on the island. Staff is extremely helpful and welcoming. They usually answer the phone.

Friendly and welcoming...

Service was awesome. Steven was very good and explained what he was going to do and how long it would take.

Help showed up on time and was super friendly! Fixed our problem!

Oscar was great, very helpful, polite and friendly. Everything was fixed quickly- Thanks

We had a great experience at Sunset Terrace. The staff was very professional and timely anytime we needed anything. The management team is consistently on top of things. They showed warm compassion during the fallout from the Lahaina Fires and were a big help to keep the Honokowai community together. I would defiantly look into another place at Sunset Terrace should we find ourselves back on that side of town. If not for the fires, we would definitely still be there. Thank you to Jody, Evie, Taya, Ali and the rest of the ST staff.

Jody was so gracious to listen to my story and help me sort out the resources available to me so that I could be confident about living here for at least one year after the Lahaina fire. �??��?�?⭐️

Eliana, my leasing consultant, was thorough and answered questions informatively with detail. She even provided a time to assist me with the app that allows renters to use the new washer dryers. She allowed me to come in early to pick up my keys and checked to see if the cleaners were done so that I could move newly bought possessions out of my car and into the rental. I was grateful.

Problem was resolved! The maintenance person installed a new disposal which resolved the water leak immediately. I am very impressed with the staff and their attention to clients concerns. I am fortunate to be living here while I await the rebuild of my condominium on Front Street due sometime late 2027.

I had an overall good experience living at Sunset Terrace. It was my first solo place on island, and was pretty much exactly what I required. The staff is kind and helpful, and the property is well manicured and taken care of regularly. I lived in a partially renovated unit and it suited what I needed, and in the end worked out really well. The location is amazing across from the beach, coffee, and farmers market, close to everything like hotels and Napili, and a quiet area.

Vince is awesome! Very friendly and so helpful!

Wonderful, caring, supportive, community, spirit of Ohana and Aloha at this apartment during the Maui Wildfires in Lahaina. Jody has coordinated hot meals...

Best Apartments on Maui hands down! Everyday is a vacation here. I have been in Sunset Terrace a year. The best decision in apartment rental for my family....

Best Apartments on Maui hands down! Everyday is a vacation here. I have been in Sunset Terrace a year. The best decision in apartment rental for my family....

I had no issues and the manager is very understanding.

It was hard, but I got it done. Thanks to Vincent and safrinia, I think I just butchered her name. But thanks to them I had a good experience.

Steven, in maintenance, is fantastic! Does great work, and he is polite and professional. I’d like to commend David as well. He is another fantastic member of the maintenance team, consistent in his work ethic and very knowledgeable. Thanks guys!

My spouse and I have lived at Sunset Terrace for over 7 years. The minute you walk in the Rental Office you feel like your home ! The maintenance department is on site. The pool, sun deck and hot tub are amazing ! Great place to chill out. We really found a “ home”” on Maui 🌈🌴!

Thank you for the work done for my apartment it was great. And thank you for maintaining the cleanliness of the apartment complex. KEEP UP THE GOOD JOB! �??�

The manager Jody was quick to help me resolve the concerns I did have. Thank you Jody. Professionally handled.

The manager Jody was quick to help me resolve the concerns I did have. Thank you Jody. Professionally handled.

Awesome place, right across from the beach park and management and staff is very attentive.

I so happy to live here thanks

It is a pretty decent complex, office manager and staff are awesome. My only complaint is the lighting in the stairwells, very unsafe at night, and the rain gutters SUCK, every time it rains I get my lanai filled up with water coming from behind my gutters, and I also get rain dripping down my screed door, which is about 5 feet from the front gutter, Which means you have a roof leak in the ceilings, besides that, it's great.

Loving Paradise! What an amazing place to live ❤️

Truly a community!

Truly a community! Beautiful units and an amazing management team. Grounds are maintained beautifully and a great maintenance crew who know their stuff. It�??s truly an oasis!

Quiet and environment

We lived at Sunset Terrace for 2 years and loved it! They recently updated the laundry room and it is beautiful, the washers and dryers are very nice. We...

I am not a resident here but I can say those tenants are so lucky to be cared for by this amazing staff! I put in my application here and Dante has been more than helpful. He is so kind and patient. He is well organized and answers and all of my questions without making me feel like I am a bother. Also the grounds here are well kept and safe. I hope to be living here soon. Sunset Terrace is a rare gem! Thanks Dante

I�??ve been a resident at Sunset Terrace for two years. It is one of the best managed places that I have rented. I think the manager Jody, is outstanding.

We love it here. We just moved in and all of our neighbors are very welcoming. Dante went above and beyond to make sure we got what we were looking for. Got a nice view that even my dog loves

Great place to stay in Maui, Right across from Beach and Park. Great Beach for small Children and snorkeling and Turtle �?�� Watching �??? early of morning. �?� also �?�? �?�� watch too.

We like it here Sunset Terrace , the apartment is very nice , good location. The leasing office staffs are very nice friendly , especially Dante , he is very sweet and kind !

Robert did an amazing job on fixing our disposal! And he was incredibly friendly to our pets! I give Robert & Sunset Terrace 5 stars!!!!!!

I think the management staff are trying to do their best by catering to you people moving to our islands. They have to deal with your complaints and the...

I can't say enough good things about my rental experience at Sunset. Dante was our leasing agent and he ensured our onboarding process was smooth. I found him to be very professional, thorough and full of aloha! The unit itself is clean and well maintained, with smart upgrades such as the pergo floor. The amenities offered on the property also help make it a terrific place to live. And of course you can't beat the location! Across the street from the ocean and within walking distance of shops and eateries. Wonderful overall apartment complex!

We stayed at Sunset terrace for a 3 month lease. I found the office staff to be sweet and accommodating. Maintenance requests were taken care of quickly. And our overall experience was positive. The grounds were kept clean. Neighbors were (mostly) quiet at night. The pool area was clean and we used it frequently. My one �??complaint�?� is that the buildings are old and leaky combined with small/old AC units. We found it difficult and expensive to keep our apartment cool. Most of the tenants at Sunset terrace kept their windows open for a cross breeze and didn�??t seem bothered by the heat. We just like it a bit cooler indoors I guess. We got all but $180 of our deposit back. It was listed as an �??end of contract fee�?�. I felt it was a reasonable amount to receive back.

Aloha, Sarah was absolutely amazing from the get! She followed up as needed, gave time and zero pressure and she provided clear accurate responses, and replied quickly even to the silliest of questions. She helped us find our next home and gets my five stars! We relocated from Denver, CO and took a big leap of faith to live in the Aloha state. Lahaina doesn�??t disappoint. The location of this place is dynamite. I think it�??s also wise to keep in mind that luxury can mean something a little different to every perspective. The property is great, the staff and maintenance crew are awesome, but it is apartment living in a dynamic housing market and so some of the tenants clearly don�??t respect the property as much as others. Which is fine, because the property team do a damn good job keeping things looking good. We�??re happy to be here and look forward to our new journey and would definitely recommend checking this place out. Mahalo!

Aloha, Sarah was absolutely amazing from the get! She followed up as needed, gave time and zero pressure and she provided clear accurate responses, and replied quickly even to the silliest of questions. She helped us find our next home and gets my five stars! We relocated from Denver, CO and took a big leap of faith to live in the Aloha state. Lahaina doesn�??t disappoint. The location of this place is dynamite. I think it�??s also wise to keep in mind that luxury can mean something a little different to every perspective. The property is great, the staff and maintenance crew are awesome, but it is apartment living in a dynamic housing market and so some of the tenants clearly don�??t respect the property as much as others. Which is fine, because the property team do a damn good job keeping things looking good. We�??re happy to be here and look forward to our new journey and would definitely recommend checking this place out. Mahalo!

Aloha, Sarah was absolutely amazing from the get! She followed up as needed, gave time and zero pressure and she provided clear accurate responses, and...

Had issues with our previous property management back on the mainland. Decided to sell everything and move to Maui in less than 2 weeks. Danté made the transition and apartment finding fast and easy. I�??m happy to be where I am today and thankful for Danté and the Sunset Terrace�??s crew.

We had less than one week to move when we called Sunset Terrace. Danté sent us tons of pictures and videos which made our decision a real easy one. He helped us get through the paper work and into our apartment very quickly. We're settled in now and couldn't be happier! Thanks for all of the help. �???

This review is for Dante! I moved last minute with a week's notice and Dante helped me with all the logistics from making sure my furniture was moved into the apartment before arriving, internet set-up, and the apartment was turned over from the previous tenant in such a short time. Highly recommend working with Dante for all your needs at Sunset Terrace!

Dante was extremely helpful and prompt with his responses. Thank you for everything!

I had a last minute move from the mainland and was stressed and in a hurry to find somewhere. Dante made the process of moving so easy and smooth! Dante really goes out of his way to make all his residents feel at home! Mahalo! �?�?�?��

I have lived here for over a decade and have enjoyed every day here at Sunset Terrace! The staff is amazing! Bobbie the Office manager is just the BEST! They have over the years become more than landlords and office people, they have become family! Yes, Maui can be expensive but this place is worth every penny! The whole office staff, Bobbie, Jodie and Dante are always there to lend a hand or answer a question. I cant imagine ever wanting to leave this place! Like I said in the title, Its much more than an apartment is a home that comes with family!

My husband and I moved in a hurry; had pets, and no transportation. Besides our pets, our primary concern was management. All those worries went out the window when we found Sunset Terrace. The Office. Our first contact was Dante. He was so kind, patient, and reassuring with us over the phone, we decided Sunset Terrace was probably the place for us and our pets. Upon meeting Bobby and Jody, we knew we had made the right decision. Since the moment we moved and currently, they have done nothing but be exceptionally kind, helpful, understanding, and generous to us. Bobby is especially easy to talk to - she�??s warm and inviting. If you have a concern, she is receptive - usually more so than one would expect. Concerns. I have no problem going to the office for anything. If something goes wrong in our apartment, (which has been very rare), the problem is solved as fast as it is mentioned, from blinds to appliances. If a bug problem arises, maintenance takes care of it for everyone simultaneously before you have a chance to complain. �??Location, location, location.�?� Sunset Terrace is DIRECTLY across the street from the beach park and public transportation, which was perfect for us, as we had no car at the time. Furthermore, there are tons of restaurants, shops and dining or take-out within walking distance, including the Farmer�??s Market. Amenities. If the beach is not enough - Sunset Terrace has a huge pool and spa to enjoy! Other amenities include on-site laundry, and parking access for both residents and visitors. Pets. They are allowed! Enough said. We have made a home for ourselves at Sunset Terrace. We can�??t say enough good things about it. If there is anything negative to be said at all, it�??s simply that people get parking spots confused sometimes. :) If you�??re looking for a place, start with Sunset Terrace; you won�??t be disappointed.

My husband and I moved in a hurry; had pets, and no transportation. Besides our pets, our primary concern was management. All those worries went out the window when we found Sunset Terrace. The Office. Our first contact was Dante. He was so kind, patient, and reassuring with us over the phone, we decided Sunset Terrace was probably the place for us and our pets. Upon meeting Bobby and Jody, we knew we had made the right decision. Since the moment we moved and currently, they have done nothing but be exceptionally kind, helpful, understanding, and generous to us. Bobby is especially easy to talk to - she�??s warm and inviting. If you have a concern, she is receptive - usually more so than one would expect. Concerns. I have no problem going to the office for anything. If something goes wrong in our apartment, (which has been very rare), the problem is solved as fast as it is mentioned, from blinds to appliances. If a bug problem arises, maintenance takes care of it for everyone simultaneously before you have a chance to complain. �??Location, location, location.�?� Sunset Terrace is DIRECTLY across the street from the beach park and public transportation, which was perfect for us, as we had no car at the time. Furthermore, there are tons of restaurants, shops and dining or take-out within walking distance, including the Farmer�??s Market. Amenities. If the beach is not enough - Sunset Terrace has a huge pool and spa to enjoy! Other amenities include on-site laundry, and parking access for both residents and visitors. Pets. They are allowed! Enough said. We have made a home for ourselves at Sunset Terrace. We can�??t say enough good things about it. If there is anything negative to be said at all, it�??s simply that people get parking spots confused sometimes. :) If you�??re looking for a place, start with Sunset Terrace; you won�??t be disappointed.

My husband and I moved in a hurry; had pets, and no transportation. Besides our pets, our primary concern was management. All those worries went out the...

Since BEFORE the day I moved in, the Sunset Terrace team has been truly Aloha. I want to give special thanks to Dante, who went out of his way to make sure...

Easy going friendly . Living Aloha. Across from beach park; short walk to shopping area

God bless Josh for his amazing patience, knowledge & kindness. I had the best experience today meeting him to see my future place to stay & it was so...

God bless Josh for his amazing patience, knowledge & kindness. I had the best experience today meeting him to see my future place to stay & it was so...